Privacy Policy for RL Remodeling

Thank you for visiting the RL Remodeling website and engaging with our Meta ad campaigns. RL Remodeling, located in Los Angeles, CA, specializes in home remodeling services, including kitchens, bathrooms, garage conversions, and backyards. We are committed to protecting your privacy and maintaining the trust and confidence of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our ads, or provide us with your personal information for home remodeling inquiries.

Information We Collect

We may collect information about you when you interact with our website, ads, or communications. This includes:

• Personal Information: Information you provide when you submit a form or request information, including your name, email address, phone number, address, and remodeling interests.
• Automatically Collected Information: Information collected automatically through cookies, tracking technologies, or other means, including IP address, device information, browser type, and browsing behavior on our site.
• Communications: We may collect information when you communicate with us through email, SMS, or phone calls, including the content and nature of these communications.

How We Use Your Information

We use the information collected to provide our services and deliver relevant information about our remodeling offerings. Specifically, we may use your information to:

• Contact you via SMS, phone calls, emails, or automated messages to discuss remodeling services, answer inquiries, or provide updates related to your interest.
• Customize and improve our services, website, and advertisements to deliver personalized remodeling options.
• Analyze our ads’ effectiveness and improve our lead generation strategy.
• Comply with legal requirements, including for security, fraud prevention, and legal obligations.

Communications and Consent

By providing your personal information, you consent to receive communications from RL Remodeling related to our services, special offers, and remodeling updates. Communications may include:

• Phone Calls and SMS: We may contact you by phone calls or SMS messages to discuss your remodeling inquiries or project interests.
• Automated Messaging: Our automated systems may send messages to keep you updated on offers, appointments, or project milestones.
• Emails: You may receive emails from us to inform you of our services or respond to your inquiries.

Sharing Your Information

We do not sell or rent your information to third parties. However, we may share your information with:

• Service Providers: Trusted third-party providers who assist us in delivering our services, such as email service providers, SMS delivery providers, and marketing partners.
• Compliance with Laws: In cases where we are required to comply with legal obligations, protect our rights, or ensure the safety of others. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, use, alteration, or disclosure. Although we strive to secure your personal information, no electronic transmission over the Internet or information storage system can be 100% secure. Therefore, we cannot guarantee absolute security of your data.

Retention of Information

We retain your personal information only for as long as is necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law. If you would like us to delete your personal information, please contact us using the information provided below.

Your Rights and Choices

• Opting Out: You may opt out of receiving promotional messages by following the instructions included in our communications or by contacting us directly.
• Access and Correction: You have the right to access and correct your personal information. Please contact us if you need to update or verify any information we have on file.

Tracking and Cookies

We may use cookies and similar tracking technologies to collect information about your interactions with our ads and website. This information helps us improve our advertising and deliver relevant offers. You can disable cookies in your browser settings, but please note that some features of our website may not function properly if cookies are disabled.

Children’s Privacy

Our services are intended for adults interested in home remodeling projects. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete the information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. If we make material changes to this Privacy Policy, we will notify you by posting an updated version on our website. Your continued use of our services after the changes take effect signifies your acceptance of the revised Privacy Policy.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

RL Remodeling
Los Angeles, CA
Phone: +18883241144

By engaging with RL Remodeling through our ads, website, or communication channels, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices as outlined above.